MAJOR CHANGE 1 — New Consular Service Provider from July 1, 2026
This is the most immediate and practical change affecting all 4.5 million Indians in the UAE.
Alhind Tours and Travels LLC will formally take over the processing of passport, visa, and attestation applications from July 1, 2026, replacing existing providers BLS International and SGIVS Global (previously known as IVS).
Why the Change?
In October 2025, BLS International was barred by India's MEA from bidding in future government tenders for two years, on account of allegations including court cases and complaints from applicants.
More than 15 international companies participated in the tender. The contract was officially awarded on April 21, 2026, to Alhind Tours and Travels LLC, which submitted the lowest financial bid of Dh19 per transaction. Other bidders included VFS Global, DU Digital, and SGIVS Global.
What Services Will ICAC Provide?
The new Indian Consular Application Centres (ICAC) will bring everything under one roof — covering:
- Passport renewals and fresh passport applications
- Visa applications
- OCI card applications
- Police Clearance Certificates (PCC)
- Surrender certificates
- Document attestation
Key Dates & Transition Timeline
|
Date |
What Happens |
|
June 25, 2026 |
BLS and SGIVS stop accepting new bookings |
|
June 26–30, 2026 |
Routine services suspended — no new regular appointments |
|
July 1, 2026 |
Alhind ICAC officially takes over all consular services |
Emergency passport, visa, and attestation services remain available through the Embassy of India in Abu Dhabi and the Consulate General of India in Dubai throughout the transition period.
ICAC Service Details
|
Detail |
Info |
|
Service fee |
AED 19 per transaction (all-inclusive) |
|
Appointment slots |
Within 5 working days |
|
Processing time |
30 minutes per application |
|
Number of centres |
16 centres across all 7 emirates |
Emergency Contact During Transition
• Toll-free: 800 46342 (800 INDIA)
• WhatsApp: +971 54 309 0571
• Email: pbsk.dubai@mea.gov.in
By Roysten Xavier - June 28, 2026
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