The Public Works Authority (Ashghal) organized on Wednesday Ashghal's Organizational Excellence Forum in cooperation with the Civil Services and Government Development Bureau to share knowledge and experiences on ways to achieve organizational excellence.
HE President of the Civil Service and Government Development Bureau Abdulaziz bin Nasser Al Khalifa and HE President of the Public Works Authority Dr. Eng. Saad bin Ahmad Al Muhannadi inaugurated the forum, with the presence of many institutional development experts at the level of the State of Qatar, the region, and the world.
During the forum, the Public Works Authority, represented by Eng. Jamal Al Kaabi, Manager of the Planning and Quality Department, received the 5-Star Certificate of Excellence from Mr. Russell Longmuir, Chief Executive Officer of the European Foundation for Quality Management (EFQM), for Ashghals compliance with the standards of the improved EFQM excellence model.
For his part, HE President of the Civil Service and Government Development Bureau Abdulaziz bin Nasser Al Khalifa said: "The Qatar Government Excellence Program is the main pillar for promoting excellence at the governmental level, as it was reinforced by the Amiri Resolution No. 63 of 2023 to establish the Qatar Government Excellence Award. This program aims to achieve leading sustainable governmental excellence in line with national standards." "Qatar Government Excellence Award strives to develop governmental services that are adapted to the needs of the Qatari community, through a flexible government sector, while maintaining the performance quality, innovation management, and transformation to smart services." In turn, HE President of the Public Works Authority (Ashghal) Dr. Eng. Saad bin Ahmad Al Muhannadi said: "Based on our belief that achieving Qatar's diligent endeavors to build a distinct government sector achieves the highest standards of development, Ashghal's team has adopted a roadmap to achieve a legacy of excellence, improve performance, and participate in the state's journey towards governmental excellence." He added that Ashghal has come a long way in its ongoing journey towards governmental excellence and has obtained the 5-Star Certificate of Excellence from the European Foundation for Quality Management (EFQM) in Belgium, with the aim of establishing and promoting corporate culture that prioritizes exceptional performance, continuous improvement, sustainable success, and outstanding results.
The President of the Public Works Authority announced that Ashghal will continue its journey to excellence by developing a new roadmap for a 7Star certification from the European Foundation for Quality Management (EFQM), by promoting a culture of excellence within Ashghal, enhancing team spirit, active participation in innovation management, competing with our peers around the world and encouraging new practices to encourage sustainable improvement.
In a related context, Manager of the Planning and Quality Department at Ashgha Eng. Jamal Sharida Al Kaabi showcased the most important milestones in the Public Works Authoritys journey toward organizational excellence and the major factors that led to its recognition by EFQM. Eng. Jamal Al Kaabi highlighted Ashghals success in raising the quality of procedures and business and adhering to the standards of organizational excellence in accordance with internationally recognized standards.
He confirmed that Ashghal is currently placing among its top priorities, the achievement of environmental sustainability, innovation, automation, and adoption of modern technology in construction and asset management. In this context, the Sustainability Strategy has been recently launched in Ashghal, which comprises more than 16 initiatives that include a number of employees.
Ashghal is committed to gradual and transformative development to become a leading governmental organization that adopts the highest excellence standards. These operational standards are based on the development and enhancement of more than 294 operational processes and 25 corporate policies, in addition to 42 excellence initiatives that included about 120 employees.
For his part, Chief Executive of the EFQM Russell Longmuir Said: "When excellence is an integral part of the corporate culture, it becomes the leading force behind every work, decision, and interaction. We, in EFQM, have witnessed this in Ashghal, where all the departments were evaluated, and continuous organizational development was monitored as a culture and work standard in the Authority, and the role of this development in the improvement of life quality to the public in general." He indicated that the EFQM model is the practical tool to help institutions reach excellence, by determining the level of maturity and understanding gaps, and then launching the appropriate solutions for development and improvement.
The forum included a panel discussion that elaborated on various aspects of achieving sustainable success, in addition to presentations about Redefining Organizational behavior to Guarantee Success in the Uncertain Future and Inspiring a Commitment to Excellence in Every Role and Every Endeavor.